Display Kits for Licensees
Pawnshops are required maintain a consumer education display for each location in an area easily accessible by customers. It is highly recommended that regulated loan licensees provide these displays as well. The educational materials are provided by the OCCC, as are frames to display the materials. The display frames hold brochures and business cards with the OCCC's contact information. A display kit (the frame plus materials) is provided free of charge to each new licensee. If your location has lost or damaged its display kit, you will need to order a replacement.
OCCC examiners check each location for the display kit to ensure it is filled with OCCC brochures and agency cards. If you do not have a display kit, please be advised that you are required to purchase one and display it in each of your stores to stay in compliance with state regulations. You may have ordered but not yet received your kit when your shop is examined, so be sure to make a copy of your order request as proof that you are waiting for your materials and are in compliance.
Ordering information
The cost for a display kit is $18.00. Payment must be received before the OCCC can mail a kit to your operation. You can pay for your kit by credit card, check, or money order. If you decide to pay by credit card, call the Education Department at 512.936.7639 and we will take your Visa or Mastercard number over the phone. If you mail a check or money order, please use the Publication Order Form and specifying the number of display kits you need. Please provide the shipping address for the order with a contact name and phone number.
Brochure and agency card refills are $8.00; order those through the Education Department as well. The e-mail address is education@occc.state.tx.us and the fax number is 512.936.7610.
Relevant statute
Following is the section of the Texas Pawnshop Act addressing the display kit requirement:
§371.183. CONSUMER INFORMATION. The Finance Commission of Texas by rule may require a pawnshop to display, in an area in the pawnshop accessible to a consumer, materials provided by the commissioner that are designed to:
(1) inform a consumer of the duties, rights, and responsibilities of parties to a transaction regulated by the commissioner; and
(2) inform and assist a robbery, burglary, or theft victim.
