Consumer Services index

Consumer Services and Assistance
Consumer Assistance Department		Consumer Resources
˜What We Do		New: ˜Credit 101 for Students
˜The Complaint Resolution Process		˜Home Equity Lending Resources (información en español)
˜Get A Complaint Form Forma en español		˜Reverse Mortgage Lending Resources (información en español)
˜Contact Consumer Assistance		˜Debt Collection Practices FAQ (información en español)
˜Request Lender Complaint Files		˜OCCC Brochures (información en español)
		˜OCCC Educational Services
˜Servicemember's Civil Relief Act (SCRA)		˜Useful Links (información en español)

˜Financial Literacy Education and Resources